All products sold by Harris Wellness Solutions are supplied for laboratory and research use only. They are not drugs, foods, cosmetics, or medical devices. They are not for human or veterinary consumption and are not intended for any diagnostic, therapeutic, or clinical use. The information below describes laboratory handling and ordering procedures only.

Frequently Asked Questions

What does "Research Use Only" (RUO) mean?

Research Use Only indicates that a material is supplied strictly as a reference compound or reagent for in vitro and laboratory investigation. RUO products are intended exclusively for qualified researchers and institutional or laboratory settings. They are not evaluated or approved as drugs and carry no approval for human or animal use, diagnostic procedures, or therapeutic application. By purchasing, the buyer affirms they are acquiring the material solely for legitimate laboratory research and will handle, store, and dispose of it in accordance with applicable regulations and good laboratory practice.

How should research compounds be stored, and how stable are they?

Storage requirements vary by molecular class. Most lyophilized (freeze-dried) peptides are supplied as a dry solid and are generally most stable when kept sealed, protected from light and moisture, and held at low temperature; many references recommend storage of lyophilized material at -20°C or colder for long-term laboratory archiving. Once a sample has been brought into solution for an experiment, stability typically decreases and shorter cold storage windows apply. Specific recommended storage conditions and observed stability data are noted on each product page and, where applicable, on the accompanying documentation. Researchers should consult the published literature for the compound in question and follow their own laboratory's stability protocols.

What is reconstitution, and how is it described here?

Reconstitution is the generic laboratory step of bringing a lyophilized (dry) research sample into solution with an appropriate solvent so it can be measured and used in an experiment. We describe this only as a routine bench procedure for preparing a research sample for analysis. Choice of solvent, concentration, and volume depends entirely on the researcher's experimental design and the solubility characteristics of the compound, which are documented in the scientific literature. We do not provide human or veterinary dosing, injection, or administration instructions of any kind, and none of our materials are intended for such use.

How is purity verified? Do you provide a Certificate of Analysis (COA)?

Identity and purity for our research materials are characterized using standard analytical methods, which commonly include high-performance liquid chromatography (HPLC) for purity assessment and mass spectrometry (MS) for confirmation of molecular identity. A Certificate of Analysis documenting the relevant analytical results is available for the corresponding lot. The COA reports laboratory test data such as measured purity and identity confirmation; it is provided for research recordkeeping and quality reference and does not constitute any claim of suitability for human or veterinary use.

How are orders shipped, and is cold chain maintained?

Orders are packaged to protect material integrity during transit. Lyophilized research compounds are generally stable for the short duration of standard shipping; where a product's documented stability profile calls for temperature control, we use appropriate insulated packaging and cold-chain materials (such as ice packs or gel packs) to limit thermal exposure in transit. Upon receipt, researchers should promptly transfer materials to the recommended storage conditions listed on the product page. Estimated transit times and any region-specific handling notes are shown at checkout.

What payment methods are accepted?

Accepted payment methods are listed in full at checkout, where you will see the current options available for your order. All transactions are processed through secure payment channels. If a payment method shown at checkout is declined or unavailable, please contact us and we will identify an alternative supported option. All purchases are supplied for laboratory and research use only and are not for human or veterinary consumption.

What should I do if there is an issue with my order?

If your order arrives with a damaged package, an item discrepancy, a documentation question, or any other concern, contact us promptly with your order number and a description of the issue (photographs of the packaging and contents are helpful for damage or discrepancy claims). We will review each case and work to resolve it. Because these are research materials with specific handling and integrity considerations, please retain all packaging and report any issue as soon as possible after delivery so it can be assessed accurately.

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